seems we are not getting value for money from our monthly hosting fee.

Cheers

Steve

very slow for me too

Me three. Quick for the site to come up initially, then slow looking at any threads.

Edit: yet strangely quick to post...

So far:
Slow to initially connect
Very slow to view new posts
Not too bad to type a reply
Timed out with IPS Driver error on preview/post
Then quite quick again briefly to get here

/\ /\ /\ /\ /\ Ditto


Very few posts today so far, maybe others are having difficulty too.

Although now, 12.16 it appears to be at normal speed.

John

Could get onto the main index earlier but it timed out each time I tried to get into a forum. I suspect they are taking the tiddle now.
Mo

The speed seems to be going up and down like a fiddlers elbow . Nice and quick in the wee hours of this morning, while most of you were having smutty dreams , but I'm getting timed out/IPS driver error, etc, now. Appallingly poor service from Invision.


Les.

If posts are dropping it could be detrimental to the site - as people find other forums to lurk on.

Do you have any access to SSH etc, to see if it's a bandwidth issue or a server load issue. Then if it is server load, you could see which processes are thrashing it?

Trev and Geoff do the really technical stuff. You know - when you can't understand what they are on about . Apart from the message from them that I copied in the other thread about this, there has once again been deathly silience.


Les.

Yep, been painfullty slow for me since last night.

Of course it's OK right this minute.

normally ok for me but today it's terrible, slow on site but even worse when coming here from any other site

Site seems to be running OK-ish, although the PM pages (especially read/delete) take forever.

This probably is a completely unrelated problem - but I got an email today telling me I had a PM - when I read it properly it said the message was sent on the 5th Nov - now that is slow!!

As Les says, Trev and I are actively prodding things and sucking through our teethworking on the problem. At the moment we don't know what's causing it, although the server having a rather full system drive as Invision have configured it to dump backups in / probably isn't helping... That's beeing changed, and if the problems persist we'll carry on looking for more things that might be less than perfect.

We do have quite a large database now, but it shouldn't be large enough to cause serious problems on the server hardware we have.

I still reckon a new set of dilithium crystals should do it

I couldn't even get onto the site this morning

Mo

I think we have some of those in the lab, metric or imperial?

The speed of download varies ,somedays its instant , others seem to take so long I usualy skip this forum in favour of other faster working ones .But once on here it all seems to work ok .
Its slower than the dial up we had years ago back in the dark ages .

... and therein lies the threat to the forum's credibility, I'm afraid.

Mo

When Trev/Geoff have decided a course of action we will put that inplace
bu the technicalities are beyond me and will need to be sorted by the aforementioned.
funnily it is ok from here and no sign of being slow

What's it got to do with credibility, exactly?

People come, can't get on, go away, don't come back. Thus forum loses credibility.
Mo

Its never been slow for me?



I think this is a series forum - so it'll be imperial

I run a wireless ISP here in Ireland and have a very fast connection (12mb both up and down) but I get lots of time outs using this forum but it always comes back after a few mins. Don't have this problem on any other sites, I would talk to the hosting company or find another one.

I agree with others on here if its a new user that finds this site in Google and after they click on the link they get a time out, they might not come back, it also make the forum look bad.

Is it a funding issue and the forum can not afford a good hosting company or is it that the hosting company are getting paid good money for a bad service. I have been thinking about making a donation to the forum as I know these thing don't come for free but then hold back because I don't want to waste my money.

I find the forum very useful and would be willing to make a small donation to help pay for the cost of running it but don't want to send my money if it's just going to be wasted because the hosting company might be ripping off the forum and the users. I'm sure that there are others here that feel the same as me and are just a little unsure about sending a donation.

Don't get me wrong, I find this forum a big help and want to be part of it but find it frustrating that it keeps going down for a few mins several times an hour.


'Edit'
It took 44 seconds to post the above.

The second one of the two. We pay a fair amount for a dedicated server from Invision and it should be more than up to the job but there seems to be little progress with sorting the problem out. The mod/admin team are not at all happy with this and if it does not improve pretty darned sharpish I would be in favour of moving it elsewhere though I am sure that will unfortunately come with a cost penalty

TBH, I've not had a problem all week....

I don't use the PM system that much so not really noticed it from that POV.

I must be lucky in my timing too.

I'm an admin on another forum that is this same Invision board - it has a few less posts and members but perhaps more online activity.

I think we have it hosted with http://www.visn.co.uk/

Very good and stable set up - though we do rely on donations and an OEM parts suppliers sponsorship. Forum still feels independent its just that members get a discount.

It's taken almost 10 minutes to get from page 1 to 2 of this thread

ditto so painfully slow i ain't bothering to look at other threads!

Even when it appears to have been slow for others mine connections always seems to have been ok... except for today- site took ages to log in and to move pages... Not a drastic issue for me as I am aware of the value of the forum- if you were here for your first time you may think otherwise...

It's been running like a greased whippet up a drainpipe for me for about the last 2-days, now dead slow again. We've had numerous messages from Invision, and it seems that they are finally doing something about it.


Les.

Many small changes (and some bigger ones) are being made in an attempt to improve things and we have just now up'd the logging on the sql db to gain a bit more knowledge of what is going on there.

It is proving difficult to track down as the 'slow' periods are VERY slow but quite intermittent. I've got monitoring going and it will run for hours with 1sec page load times and then once in a while, yuck

So, I guess two messages,
1) we (and I include Invision in that) are working to pin this down and
2) if you are having trouble please post up here (ideally including time and your location/isp) as right now all info is welcome.

at 10.13am this morning when trying to post a reply to Nige.

and a page load error about 5 mins ago on main forum index page when loading for first time.

Cheers

Steve

Thanks for the efforts LR90 and the rest of the Admin crew

at 13:31 10/11/08...
IPS Driver Error
There appears to be an error with the database.
You can try to refresh the page by clicking here

ISP = Demon Internet

Trev et all... keep it up chaps, I don't envy you having to look through log files, what a monotonous job!

Dog slow for me on and off all morning

Never had a problem before, but moving between threads and posting is taking over 5 minutes.

Well, it was after and before the IPS error. Then it just didn't want to know.

It's taking so f...ing long to get on/read thread's that if i dont get straight on i go to another forum......


Been slow all day.

Lightning fast now.....has somebody fed the hamster????

Well for me the forums all good Whether this is new and the mods or someone have been able to improve the speed I don't know. but for me its as normal

the ongoing debate with our suppliers for your info:
Again it is running extremely slow,
complaints from members. please can you look into the issue asap

Today, 11:09 AM
Staff: Blake
Hello,

I will have our board team look into the slowdown. There are some queries in the log that we may be able to optimize.

Thank you,


System Administrator
Invision Power Services

Today, 12:37 PM
Staff: Jason H
Hello,

You no doubt saw a slowdown right now.. That was my fault.. I should have switched the forum offline while I ran some maintenance queries there.. Didn't think it would affect it as much as it did.. But the logs are showing some problems with searching, and fulltext is enabled on your site.. So, I rebuilt the FullText indexes.. And that really bogged things down more than I expected. 300k posts, I didn't expect it to take longer than 30 seconds or so, and it wound up taking about 2 minutes.. probably due to the activity on the forum.

Jason
IPS Support

Running fast as f...k now

Click to view attachment


Ooops


Seriously the forums speed has been much in debate between the A&Ms, Trev and Geoff at least understand this stuff, and invision now seem to be trying to help, its desperately annoying when the speed drops to something like throwing a stick for a dead dog to fetch, but if we move elsewhere we may be premature and get a worse service. Just try to bear with us, it annoys us all - not that that is a great reassurance

Nige

Would you all mind not being so active please? - that'll sort it out


Les

We dare`nt

Never seen it run so fast as it is right now, lets hope you have found the problem.

We put one of them Browns gas generators in the server

As you might expect it didn't work, page not found errors again a moment ago

Just tried to delete a number of PM's @ 0038 hrs (I'm using Firefox and BT Broadband) - just ended up hanging there. Had to give it a nudge (I pressa da button again) and it was ok.

The problem with software is that it all works fine when testing. It's only when you let the users get hold of it that you have problems. They all expect it to be lightning fast with 100 users even though you only tested it with 3 users.



Ivan

Most of yesterday evening and all of today so far all have been "normal" for me....


Last night was NTL and today is work stuff so anything can happen !


Fingers crossed you've got it sussed.... (Mods feel free to edit / delete if you think this is tempting fate...)


Neil