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DAN_ADRIAN FLUX

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Everything posted by DAN_ADRIAN FLUX

  1. It will depend on the type of vehicle you have (private car or commercial) If it is private car then the maximum weight is 2500KG.
  2. Hi, I'm glad we could help you out with your insurance this year. Regards, Dan.
  3. Hi, If you have a moment please feel free to take a look at what our Breakdown policy offers. www.adrianflux.co.uk/breakdown Regards, Dan. www.adrianflux.co.uk/breakdown
  4. Hi, If you'd like a quotation then please feel free to give us a try. If you wanted to PM me your details I'd be happy to get one of my quotes team to give you a call back. Regards, Dan.
  5. Still surprised we didn't offer a quote. If you wanted to PM me your details I'd be happy to take a look in to it for you. Regards, Dan.
  6. Hi, I'm surprised that we didn't provide a quotation. What reason did our quotes team give you? Regards, Dan.
  7. Hi, Feel free to give us a try if you like. If you wanted to PM me your details I'd be happy to get one of my quotes team to give you a call back. Regards, Dan.
  8. Hi, When you're ready for a quotation please feel free to PM me your details if you like and I'd be happy to get one of my quotes team to give you a call back. Regards, Dan.
  9. Hi, As a company we wouldn't normally cancel a policy for paperwork purely relating to the option of an agreed value. If this paperwork isn't submited the policy normaly just remains on a market value basis. Just to let you know also that HIC (Herts Insurance) are part of the Adrian Flux group and not LV. Regards, Dan.
  10. Hi Tom, I'm suprised that we couldn't help with offering you a quotation. Feel free to PM me your details and I can take a look at it for you if you like. Regards, Dan.
  11. Hi, When you're ready feel free to give us a call if you like. Hopefully we could help. Regards, Dan.
  12. To the original poster: I apologise for any inconvenience surrounding your renewal. We ensure that the best possible quotation is offered when we issue the renewal invitation. This is based on our “known market”, which consists of the insurance companies that we deal with. If a customer makes us aware of a more competitive / appropriate policy elsewhere, we are happy to compete as we value their custom. If our initial invitation based on the policies being offered by the insurance companies that we deal with is not the most competitive, this is not an error on our part as we would not be aware of the policies being offered elsewhere. If we are made aware of a larger market (alternative insurers) and a more competitive premium we will always attempt to compete. Insurance companies do not automatically issue proportionate refunds on cancellation. In fact there is no legal requirement for an insurer to issue a refund, only if they have indicated it is available. Classic policies will typically issue no cancellation refund after the first 14 days and many other insurers apply “short period”, non-proportionate refunds, for example they may retain 25% of the annual premium for the first months cover and the whole annual premium if cover has been in force over 8 months. The insurance company will confirm their charges in their policy booklet to ensure you are aware of the terms prior to cancellation. Furthermore, we confirm our terms and condition in respect of cancellation prior to inception and within our initial advices. You are entitled to a cooling-off period if you are not satisfied within any of the terms and condition of the insurance company or broker. Adrian Flux Insurance would not have added £100 to a policy because there was a break in cover. As explained previously, we offer the best policy available to us at the time. An insurance company does not have to honour a renewal premium if the customer chose to allow their policy to lapse. It would appear that when you chose to insure the vehicle again the premiums were higher. Regards, Dan Clark, Adrian Flux Insurance Services
  13. Hi, If you would like to PM me your name and postcode i can look into it and explain why there was a difference and also make sure the details had been correctly inputted. Regards, Dan.
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