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Vehicle "Prepared"


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Collected our Defender from our local LR dealer on Friday (As agreed with the salesman), and found:

1). Vehicle wasn't taxed. They had to send a minion to the post office whilst we waited.

2). Service book wasn't stamped. Despite us examining our new purchase up on ramps in the workshop 2 days previously.

3). Tool kit (Wheel brace, levers etc.) missing. We were given a new kit from a new Defender in the showroom when we complained.

4). No Socket/Key for the locking wheel nuts. This is going to be ordered this week.

5). No Radio code. Again - this is going to be ordered this week.

:angry:

We did get a "free" wheelcover for the spare wheel however! :D

:hysterical:

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we had:

broken fuel filler

no radio code

both of which they fixed there and then before we set off home

Lakeland Land Rover

Salesman Paul Smith isn't to be dealt with though, his word is worthless

Ryan Parkinson was good and the managing Director was A1

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Not good enough is it :rolleyes: Which dealer?

Droitwich Land Rover (Worcestershire)

I had heard that they (Droitwich Land Rover) came bottom in a poll of dealerships for after sales service - not sure how true this is!

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Droitwich Land Rover (Worcestershire)

I had heard that they (Droitwich Land Rover) came bottom in a poll of dealerships for after sales service - not sure how true this is!

Keeping up the bad service record then :D

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