This could split the jury, but I'm stunned and want to share what is a surreal experience. I sent what I thought was a reasonable parts enquiry to a (UK based) independent Land Rover parts supplier, but I really don't think I deserved what I got in return. I've read the following to some friends and we've had a good laugh at the thought that if this was one of those comedic disgruntled admin worker's letters doing the rounds online it'd be hilarious. Unfortunately this is the attitude of a real