clarky Posted November 23, 2009 Share Posted November 23, 2009 In 2008, about the same time as my wipers began to fail my Sat Nav packed up I took the vehicle in to the local dealership Hillendale They inspected the Sat Nav and said it was full of water and beyond repair, but before replacing it they would have to establish where the water was coming from I was asked if I used a pressure washer on the vehicle, which I do not (but it's a sad day if you cannot use a pressure washer on a top spec RR) They put the vehicle in their spray booth and found that the water was coming in from a 'Displaced' body seal at the top LHS of the upper tailgate The seal was not damaged or perished butmerely displaced The LR authorised repair was to push the body seal back into position and apply liberal amounts of black silicon sealant to the seal, tailgate hinge, adjacent body panel lap joints and a bit on the roof for good measure ( please see the attached photos for deatil) The bill for this work, with the replacement Sat Nav was £1,200.00 I challenged the cost on the grounds that it was a faulty design/build and not something I should have to pay for, however, Hillendale said I would have to pay and then take it up with LR, which I did In the attached letters you will read that I got no joy from LR with regards to the cost, however, I kept stating that the seal could become displaced again and that would cost me another £1,200 pounds?! (also underneath the Sat Nave there are loads more vulnerable electric/electronic components) Finally LR indicated that older models like mine were not fitted with splash guards but they got Hillendale to retrofit one as a guesture of goodwill I attach photos of the new Sat Nav prior to the splash guard having been fitted and on with the splash guard My advice if you have a similar age RR Vogue is to write to LR and demand they retofit the splash guard and in the meantime check that seal Hope this is useful Best regards Clarky Letter to Range Rover 19th Sept 2008.pdf Letter to Range Rover 10th October 2008.pdf Letters from RRover 30th Sep & 18th Nov 20080001.pdf Quote Link to comment Share on other sites More sharing options...
clarky Posted November 24, 2009 Author Share Posted November 24, 2009 Apologies, the photo showing the Sat Nav with splash cover fitted had not been attached Please see photo below Best regards Clarky Sat Nav with splash cover fitted.pdf Quote Link to comment Share on other sites More sharing options...
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