Jump to content

Speedy_Gonzales

Settled In
  • Posts

    132
  • Joined

  • Last visited

Posts posted by Speedy_Gonzales

  1. yes not fit for purpose.

    Call the local CAB(Citizens Advice Bureau)

    they are ideal for giving out the best info.

    The winch has failed to do what it was supplied for and is therefore not fit for purpose

    you are entitled to a refund or suitable replacement

    Thanks Tony, Im not going to name the company in question as I need to return it so they can make a decision, but if they are not-forthcoming in either a refund or replacement brand winch (from them) then I will name them and shame then on all the forums and in the Landy mags too...

  2. Plain and simple response to this.

    Sale of Goods Act

    Under the Sale of Goods Act 1979 traders must sell goods that are as described and of satisfactory quality.

    If consumers discover that products do not meet these requirements they can reject them and ask for their money back providing they do so quickly. Alternatively, they can request a repair or replacement or claim compensation.

    The Sale of Goods Act has been amended by the Sale and Supply of Goods to Consumers Regulations 2002 which transpose a European Directive. Although the impact of the Regulations is relatively modest there are some useful benefits for consumers.

    So whats my argument then Tony? Not fit for the job as sold to me?

  3. I bought a 12,000lb winch (chinese import) and winch bumper from a reputable dealer local to me.

    I have used this for self recovery on 3 occasions and it has failed me in all 3 instances:

    1st Instance - Winch locked up during pull and would not go in or out, solenoids just 'clicked', plus it made a horrible grinding noise (I am assured it wasnt heat cut out either). Once the pressure was taken off the winch, it worked again. This the winches first outing, I took it back and the supplier repaired the freespool, apparently there was a metal 'buhr' (Spelling?) on the spool.

    2nd Instance - Winch locked up again (mid pull) and would not go in or out, solenoids just 'clicked', and I had to be recovered by a friend. Winch worked again after load release.

    3rd Instance - Winch locked up again (mid pull...again!) and would not go in or out, solenoids just 'clicked'. This time the bumper winch mount distorted under the pressure and the winch ceased to function at all. I had to be recovered by a friend. Winch worked again after load release.

    I rang the supplier today and told him the winch was 'not fit for the job', and that I wanted either a branded replacement (i.e Warn, Comeup etc) or my money back. No comment, they want to see the winch and the bumper..... Now Im not sure of my consumer rights or guarantee here (I only bought the kit in Sept 2007), but I cannot take my vehicle on any overland trip or use it off-road due to the fact that if the winch fails again I cannot recover myself. The product is simply not good enough for the job and I am not happy with it...

    Any ideas folks? :(

  4. hello

    anybody have one of these winches fitted as seen on ebay, feed back required either good or bad :(:(

    http://cgi.ebay.co.uk/ws/eBayISAPI.dll?Vie...A:IT&ih=007

    This is the same winch that is supplied by Ryders of Liverpool (only cheaper!):

    http://www.ryderswinch.co.uk/product.asp?p...13&catid=91

    I've got one on my 110, 1st outing it seized when I was stuck in 3 foot of mud cos there was a behr (Sp?) on the freespool which was catching (which Ryders promptly replaced). It is a good winch by all accounts, but mine hasnt seen too much use recently..

×
×
  • Create New...

Important Information

We use cookies to ensure you get the best experience. By using our website you agree to our Cookie Policy