Redback Posted June 6, 2007 Share Posted June 6, 2007 After 4 months and 5 days we cancelled our order of the factory CDL from the UK, after we found out that the postage tracking number for it was for delivery within the UK only (THIS WAS THE 2ND ATTEMPT AT GETTING IT) and that it's sitting in the dead letter office of the Royal mail no amount of begging for it to be sent worked. No doubt the first one is there too So the company got a nasty phone call last night to refund our money I will never recommend or deal with Discoparts ever again, in my opinion they have poor customer service, when ordering this CDL they were easy to contact, but soon as the deal was done, nothing at all, no answering the phone or returning emails, nothing and never at any stage of dealing with them and not returning calls or stuffing up the postage twice, did they appoligise. An apology would have been nice fellas. Baz. Quote Link to comment Share on other sites More sharing options...
BogMonster Posted June 6, 2007 Share Posted June 6, 2007 Whereabouts are you then? Stupidity among UK suppliers regarding sending stuff out to overseas customers is regrettably quite common. You should try getting stuff sent here... Quote Link to comment Share on other sites More sharing options...
Ivan Posted June 6, 2007 Share Posted June 6, 2007 Looking at his signature I'd say he was from Oz. Quote Link to comment Share on other sites More sharing options...
BogMonster Posted June 6, 2007 Share Posted June 6, 2007 Looking at his signature I'd say he was from Oz. Quite possibly but there is a facility to add your location when filling in your profile and it was a hint Quote Link to comment Share on other sites More sharing options...
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