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Bad customer service


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After 4 months and 5 days we cancelled our order of the factory CDL from the UK, after we found out that the postage tracking number for it was for delivery within the UK only (THIS WAS THE 2ND ATTEMPT AT GETTING IT) and that it's sitting in the dead letter office of the Royal mailtwisted2.giftwisted2.gif no amount of begging for it to be sent worked.

No doubt the first one is there tootwisted2.gif

So the company got a nasty phone call last night to refund our moneytwisted2.gif

I will never recommend or deal with Discoparts ever again, in my opinion they have poor customer service, when ordering this CDL they were easy to contact, but soon as the deal was done, nothing at all, no answering the phone or returning emails, nothing and never at any stage of dealing with them and not returning calls or stuffing up the postage twice, did they appoligise.

An apology would have been nice fellas.

Baz.

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