studmuffin Posted December 11, 2013 Share Posted December 11, 2013 If you purchase one of these sets, photocopy the receipt for the lifetime guarantee, the print fades away in time.Good point. I bought on line and they Email an invoice later which I have saved, then printed, put in a plastic sleeve and keep in the box. Quote Link to comment Share on other sites More sharing options...
Bowie69 Posted December 11, 2013 Share Posted December 11, 2013 I've never needed the receipt when I claimed for an extension bar I sheared and a ratchet that went pop. Quote Link to comment Share on other sites More sharing options...
jackmac Posted December 12, 2013 Share Posted December 12, 2013 Just taken my box with broken hinges in having read this thread. Replacement given to me without needing to show a receipt, good service considering how much abuse the last case had clearly taken Quote Link to comment Share on other sites More sharing options...
Landowner Posted December 12, 2013 Share Posted December 12, 2013 Just taken my box with broken hinges in having read this thread. Replacement given to me without needing to show a receipt, good service considering how much abuse the last case had clearly taken Nice one Halfords don't usually ask for a receipt as its their name on the tools etc...result Quote Link to comment Share on other sites More sharing options...
Bowie69 Posted December 12, 2013 Share Posted December 12, 2013 They refused to replace my case when the hinge and clasps had finally given in, but that was ~8 years ago. FYI the tools are made predominantly in Scotland somewhere. Quote Link to comment Share on other sites More sharing options...
Diablo Posted December 16, 2013 Share Posted December 16, 2013 I had loads of hassle trying to get two of the ratchets replaced, within about 6 weeks of buying the thing! I think they gave me a new one of the 1/4, but attempted to fix the 3/8. Stood at the counter for about 45 mins whilst the bloke attempted to bodge the new gearing inside, but was inappropriately equipped and couldn't do it. In the end he gave me another one out of the staff tool box I think. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.