One word >B******s
lost count of the number of times I crawled under a stairs to test an electrical circuit from a fuse/dis box to find something so simple (i.e. faulty kettle blowing fuse/ circuit breakers) It hasn't been right to charge for it
simply reset it and left them with a bill for £0.00, and a unusable kettle, that way I knew if the needed me again and it was going to cost money they wouldn't quibble...............
Professionalism................Honesty......................integrity...........
.......