madmatt Posted May 13, 2007 Share Posted May 13, 2007 Evening folks, I wondered if one of you kind people who are more computer minded than me can help. I've helped my friend set up her new computer (it was a hand me down) Its runing windows XP home edition, and she has a USB hub as the computer only has two usb ports. We tried to use her Jessops universal card reader on the new machine today and had a recurring problem. We tried the card reader plugged into the hub and also straight into the back of the tower, on both occasions the c omputer recognised the hardware but came up with an error message stating the card reader is a high speed device and we need to install a Hi-speed USB Host Controller. Thats were the pair of us were helpless as we now haven't a clue as to what one is or how to go about getting one? The card reader worked perfectly well on her old computer and that was running ME The card reader has no driver discs or owt like that its supposedly just plug and play! Can anyone make head nor tale of my ramblings and offer any advice?? Sorry for being off topic Many Thanks Matt Quote Link to comment Share on other sites More sharing options...
V8 Freak Posted May 13, 2007 Share Posted May 13, 2007 Well from what I'm reading I believe it is suggesting you need a USB2 port.... That said, most devices will work at the slower speed except some new webcams... Especially if it was working on ME before.... Try looking up the motherboard on the Interweb and see if they have posted any USB2 drivers for it.. You could be lucky and it could just be a case of updating the drivers in XP fo rthe USB ports.... Of course.. It could be that you don't have enough resources with XP installed... How much memory do you have installed? What processor and speed is in there? Neil Quote Link to comment Share on other sites More sharing options...
madmatt Posted May 13, 2007 Author Share Posted May 13, 2007 Well from what I'm reading I believe it is suggesting you need a USB2 port.... That said, most devices will work at the slower speed except some new webcams...Especially if it was working on ME before.... Try looking up the motherboard on the Interweb and see if they have posted any USB2 drivers for it.. You could be lucky and it could just be a case of updating the drivers in XP fo rthe USB ports.... Of course.. It could be that you don't have enough resources with XP installed... How much memory do you have installed? What processor and speed is in there? Neil Thanks for the reply, haven't a clue about memory and processor all I can say is that its lightning quick on all applications, the old pc was soooooooo slow would easily take an hr to down load 80 pics off a memory card and I can't imagine the old machine had USB2 ports. I'll look into updates, and also see if i can find out about processor and memorey. Cheers Matt Quote Link to comment Share on other sites More sharing options...
western Posted May 13, 2007 Share Posted May 13, 2007 go to 'control panel' 'system' 'general tab' on that it'll tell you memory size & processor size Quote Link to comment Share on other sites More sharing options...
madmatt Posted May 13, 2007 Author Share Posted May 13, 2007 go to'control panel' 'system' 'general tab' on that it'll tell you memory size & processor size Cheers Ralph will have a look soon as I can get over there again Matt Quote Link to comment Share on other sites More sharing options...
western Posted May 13, 2007 Share Posted May 13, 2007 no probs, hope you can get it working. Quote Link to comment Share on other sites More sharing options...
Paul Humphreys Posted May 13, 2007 Share Posted May 13, 2007 Just get a 4 port usb2 pci card and plug it in. Should get one for about £8. Paul Quote Link to comment Share on other sites More sharing options...
madmatt Posted May 14, 2007 Author Share Posted May 14, 2007 Just get a 4 port usb2 pci card and plug it in. Should get one for about £8.Paul Well apparently its windows XP installed from new Intel pentium3 processor 800mhz and has 384mb of ram availiable so does that help or are we tiddling in the wind?? Paul are the PCI cards really that easy plug in and use?? Cheers for everyones help. Matt Quote Link to comment Share on other sites More sharing options...
Paul Humphreys Posted May 14, 2007 Share Posted May 14, 2007 Yes Matt that easy. Just turn the PC off plug in and turn it on again. Any problems let me know. Paul Quote Link to comment Share on other sites More sharing options...
madmatt Posted May 14, 2007 Author Share Posted May 14, 2007 Yes Matt that easy. Just turn the PC off plug in and turn it on again. Any problems let me know.Paul Thanks Paul I'll pick one up and try it. Quote Link to comment Share on other sites More sharing options...
landmannnn Posted May 14, 2007 Share Posted May 14, 2007 Have you tried ignoring the message? I've often used usb2 memory sticks in older xp machines, they give that message but the device is still recognised in the file directory. Quote Link to comment Share on other sites More sharing options...
redben101 Posted May 15, 2007 Share Posted May 15, 2007 on old pc`s there can sometimes be a problem with not enough power going through the motherboard to all the pci slots. easiest way is to connect the pci card in the closest slot to the processor. Quote Link to comment Share on other sites More sharing options...
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