white90 Posted January 19, 2009 Author Share Posted January 19, 2009 Glad others are getting sorted! hence the reason for me starting this thread. As I said I have copies of all emails sent and had just one reply on the 12th saying: Hello Tony, Thank you for your e-mail. I have sent your e-mail to Dave who is currently away from work unwell. I would expect that you will either receive a reply or a call shortly however please do not hesitate to contact me in the office should you not receive any contact. Kind regards, Laura. Then nothing. If I don't hear then I'll post copies of all of the mails I have sent. This isn't and never was an about me thread otherwise I'd never have started the topic. Tim/Barry and others getting sorted is great news I am glad to see happening. Quote Link to comment Share on other sites More sharing options...
Les Henson Posted January 19, 2009 Share Posted January 19, 2009 Yours should be replaced the same as anyone else's Tony - bad form as I see it. Les. Quote Link to comment Share on other sites More sharing options...
Holyzeus Posted January 19, 2009 Share Posted January 19, 2009 Finally had time to ring them today, Dave Marsh came on the phone said send them off to them and they'll replace, he didn't hesitate. I'd ring them Tony Quote Link to comment Share on other sites More sharing options...
white90 Posted January 19, 2009 Author Share Posted January 19, 2009 Fair enough but I was waiitng as per their instructions for a call etc. I'll wait as I said I would, in my last email before doing anything else. Quote Link to comment Share on other sites More sharing options...
ciderman Posted January 19, 2009 Share Posted January 19, 2009 Why dont you ring them Tony ,It seemed to get results for pthers , I find next to face to face that the phone is just as good . Quote Link to comment Share on other sites More sharing options...
white90 Posted January 19, 2009 Author Share Posted January 19, 2009 Just finished Nights this morning Was away from home the week before. Dave initially called me asked for pictures, I sent them at the first opportunity the receipt email from Laura stated Dave would call me/email me if I had not heard I could contact her again, this I did but no replies, I sent one today when I got up, If I don't hear then I will call, I was following from what I was told in the above mail. I didn't think calling without giving them an opportunity to call me was required, but now it seems there is. I had sent my home/mobile numbers, each has an answerphone both without any messages. Or in the words of Terry Wogan "is it me" Quote Link to comment Share on other sites More sharing options...
white90 Posted January 20, 2009 Author Share Posted January 20, 2009 Call received from Laura this AM apologising for not getting back to me due to a technical issue with their e-mail. So hopefully I will get sorted soon Quote Link to comment Share on other sites More sharing options...
upnover4x4 Posted January 20, 2009 Share Posted January 20, 2009 Cant help but think if it had been a part from a wildcat, your issue would have been sorted immediatly. Ive had issue with Dave regarding rose jointed trailling arms. I initially commisioned the build for the item & recieved them about 6 months after the new company interest had recieved them(Gon2Far). When I did recieve them, build definatley not the best. A pigeon had been used to assist with the welding & the plating was terrible. Rose joints failed after about 3 events use. He said he would supply the joints at cost which was a horrendous price. Finally sourced the same brand locally for 1/3 of Daves price. I still buy from Dave but only stuff that isnt likely to break & cause catsrophic failure. ie seats & diff guards. Im sure Dave/Qt does have a lot of happy customers out there, but I think most of them probably drive qt wildcats. Maybe Dave needs to concentrate on just 1 job or give somebody else authorisation to replace/refund goods. Good luck Tony Quote Link to comment Share on other sites More sharing options...
TJ101 Posted January 20, 2009 Share Posted January 20, 2009 Well, sent them back Friday,, and received a pair by return today Thanks Dave and QT Quote Link to comment Share on other sites More sharing options...
Hybrid_From_Hell Posted January 20, 2009 Share Posted January 20, 2009 Tim, Good to see they have been replaced without a squabble Are you not at all worried about fitting the Mk2 pair ? ....and the welding is better than I have seen... but still not up to much Does anyone have info on this later design strength wise, its a hell of an itemette to have to worry if alls OK, esp on road miles I really struggle to see why anyone pays for these compared with the Cast Iron monsters Caster corrected swivels would seem a safer route (if you fit these for caster correction and not bling) Nige Quote Link to comment Share on other sites More sharing options...
Bowie69 Posted January 20, 2009 Share Posted January 20, 2009 Silly question.... but I always thought (not having owned a pair of these) that they were plated, but in Tim's pics they look painted... which is it? Ta! Quote Link to comment Share on other sites More sharing options...
smo Posted January 20, 2009 Share Posted January 20, 2009 Later ones are definately painted. Quote Link to comment Share on other sites More sharing options...
TJ101 Posted January 20, 2009 Share Posted January 20, 2009 Silly question.... but I always thought (not having owned a pair of these) that they were plated, but in Tim's pics they look painted... which is it?Ta! As smo says,, painted , the ones thay have replaced FOC ,,were plated !! Quote Link to comment Share on other sites More sharing options...
Bowie69 Posted January 20, 2009 Share Posted January 20, 2009 Roger, and thanks Quote Link to comment Share on other sites More sharing options...
Steve 90 Posted January 20, 2009 Share Posted January 20, 2009 Mmmm, ive been looking into ways of castor correcting, Think I will probably clock my swivels. I have bent the std cast arms a couple of times so not keen on going for anything lighter weight. Quote Link to comment Share on other sites More sharing options...
lard Posted January 20, 2009 Share Posted January 20, 2009 tomcat motorsport will castor correct your axle by chopping the flanges off and reweld them back on to any angle you want or will they get looked over with a fine tooth comb Quote Link to comment Share on other sites More sharing options...
upnover4x4 Posted January 20, 2009 Share Posted January 20, 2009 Qt items now painted as they had problems with the plating "leeching" ( their words) from air pockets within the product. Quote Link to comment Share on other sites More sharing options...
white90 Posted January 21, 2009 Author Share Posted January 21, 2009 Dave called today my arms are going back for replacement. I'll keep you posted Quote Link to comment Share on other sites More sharing options...
bobtail84 Posted January 22, 2009 Share Posted January 22, 2009 Posted mine on Tues so waiting for a parcel... Jeff. Quote Link to comment Share on other sites More sharing options...
Dadofett Posted January 28, 2009 Share Posted January 28, 2009 Well sent mine back and got my news ones yesterday. Thank you QT Quote Link to comment Share on other sites More sharing options...
white90 Posted February 5, 2009 Author Share Posted February 5, 2009 Well I returned mine at my expense on the 22nd 16days later nothing received back and no response to three e-mails sent. So I called and yes mine were received and I should get some next week as they are waiting on production... Good Job I got some standard ones From Bish and fitted otherwise off the road for nearly a month. Quote Link to comment Share on other sites More sharing options...
smo Posted February 5, 2009 Share Posted February 5, 2009 Not a great way of dealing with it - almost seems like they were deliberately "punishing" you Tony... Quote Link to comment Share on other sites More sharing options...
white90 Posted February 18, 2009 Author Share Posted February 18, 2009 Well they finally arrived today appear to be perfectly ok.. But I'm sticking with Standard ones that I got from Bishbosh. Quote Link to comment Share on other sites More sharing options...
bobtail84 Posted February 18, 2009 Share Posted February 18, 2009 Still waiting for mine... Quote Link to comment Share on other sites More sharing options...
streaky Posted February 19, 2009 Share Posted February 19, 2009 Why would anyone have to send their old ones back to QT for replacement? Especially if it's at your expense.....will these old arms be remanufactured or modified again to be sold on? It doesn't make commercial sense to send them back if they are useless......especially if you live over seas like I do. Comments? Thx. S. Quote Link to comment Share on other sites More sharing options...
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