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It means something else!


Nigelw
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If I said I was angry today, that would be an understatement!

I vow never to go near Hurxkens car parts for as long as I live!

Wasted an hour driving there with my broken turbo, then waiting around another half hour while they Mildly miffed me off telling me they wouldnt take my broken turbo on exchange as it was "broken", basicall, they had to do more than slap a 90 euro cartridge in it, spray it silver and knock it out for 300 euro so not interested, reconditioned exchange means exactly that surely? Take broken one, in exchange for reconditioned one and fix it, eat, sleep, rave, repeat!

I will never forget being told by some stupid kid "no no, no exchange, it's broken" I would never have guessed :(

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I hate to puncture your rant but most core/exchange/recon deals require something they can use in exchange, otherwise you're just giving them scrap metal. Be it back-street alternator repair places or Land Rover main dealers.

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Its this broke Ed,

20150612_130115_zps3zfpxdph.jpg

I am travelling a bit further North to a specialist turbo rebuilder who I had an explicit conversation with who was not bothered in the slightest about the wastegate lever being off the side, he asked sensible questions about cracked housings etc but stated new wastegate flaps, spindles and bushes are very common, he did laugh hartily when I told him the reason an exchange was refused.

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FF, I totally get your angle, but considering the WG spindle and bush are wearing parts, the WG flaps do come adrift and there were no flaws in the housings, I just don't buy that argument!

After all, if it just needed a cartridge I'd have done that at home and could have ordered off the internet.

Ben you have no idea how dissappointed I am in them and also another Dutch guy who would have sold me the turbo I am going to collect in the morning, just for an extra €150 in his favor, I knew 10% extra was common but 30% is a being greedy, it only serves to encourage me to spend elsewhere!!!

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It's almost worth sticking it back on with Superglue and taking it back to the original place for a 'recon' one! At least you would get the last laugh!

Your second option sounds much better though!

Si

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Some compainies are unfairly picky. Turbo Technics took in what could only be described as a box of scrap when my torbo failed - the rear bearings desintegrated and fell down the oil way so both rotors were in direct contact with their casisngs. The casings were worn, the rotors worn, the shaft scored, the rear housing cracked between turbine and waste gate, and still they took it in without surcharge. Some businesses are just better than others.

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Some companies do use the surcharge as a second profit, so it's a bit of a lottery really. I recently replaced a steering rack and it was £240 inc VAT, plus an additional surcharge on the old part of £150. Some companies do use the excuse that 'it can't be repaired, but in most cases it's rubbish. I guess they also factor in the likelyhood of selling your old one in the near future.

Les

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Some compainies are unfairly picky. Turbo Technics took in what could only be described as a box of scrap when my torbo failed - the rear bearings desintegrated and fell down the oil way so both rotors were in direct contact with their casisngs. The casings were worn, the rotors worn, the shaft scored, the rear housing cracked between turbine and waste gate, and still they took it in without surcharge. Some businesses are just better than others.

C&E Turbochargers are rebuilders for Turbo Technics and my new turbo even came with a nice little instruction sheet and power graph thing, the guy even showed me where they rebuild them, didn't have my camera or I'd have taken some snaps but media blasting turbine housings and the compressor housings go through what can only be described as a big industrial dish washer first before being inspected an assessed for tollerances before hitting the scrap bin or the media blaster, suspect turbine housings get painted in some sort of fluid that reacts under UV for crack detection, very high tech!

I will say this though, the difference between the "rebuilt" turbo I was refused and the one I bought was night and day!

The one I bought.

DSC00336_zps78qegxt9.jpg

Two new gaskets, 3 new studs and nuts and special start up oil!

Although I don't have a picture of the one I was refused, it had two old studs still in and one missing which was extra if I wanted it, wastegate actuator still covered in carp, turbine housing and compressor housings barely cleaned and then rattle can of silver over the muck and even inside the turbine housing WTF?

But all done and dusted with a lesson learned the hard way as usual :(

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