muttleyd Posted November 3, 2012 Share Posted November 3, 2012 Another vote for Paddocks, but they do have a lot of britpart stuff. Also like Britcar as there is normally a choice of genuine, ome or pattern so you have the choice. Generally the service is quite quick and they have gone out of their way to try and track down some genuine bits for me. Couple of order cockups where the wrong parts have been sent but very quickly sorted out. Quote Link to comment Share on other sites More sharing options...
muttleyd Posted November 3, 2012 Share Posted November 3, 2012 Oh and try AutomotIve electric supplies as an alternative to VWP. Cheaper on something's and a better range of other items.Do use both. http://www.autoelectricsupplies.co.uk/ Quote Link to comment Share on other sites More sharing options...
landroversforever Posted November 3, 2012 Share Posted November 3, 2012 I normally use allmakes, paddocks, euro car parts for some bits and land rover main dealer. I used d*v*n 4x4 a few time but the experience was so bad I still can't write the name properly as it brings me out in a rash! I can understand that possibly down to the price, but I'm always had excellent service from them Quote Link to comment Share on other sites More sharing options...
Giles tout terrain Posted November 3, 2012 Share Posted November 3, 2012 I can understand that possibly down to the price, but I'm always had excellent service from them Very long story....... But I'm not gonna start a witch hunt! But I wouldn't use them ever again. But that's personal! Quote Link to comment Share on other sites More sharing options...
need4speed Posted November 3, 2012 Share Posted November 3, 2012 Usually LR Series or Britcar. If im in a rush local LR dealer. If they dont have in stock its guaranteed next working day and it will be in to collect. Quote Link to comment Share on other sites More sharing options...
madmatt Posted November 3, 2012 Share Posted November 3, 2012 Never had a problem with Paddocks ever always get a call or email if there is an issue occasionally the local indepndant if i am desperate! genuine comes from local dealer after finding they are better on price than LR Series or Rimmers. Devon 4x4 never ever ever again!! fixings the local nut and bolt shop Quote Link to comment Share on other sites More sharing options...
need4speed Posted November 4, 2012 Share Posted November 4, 2012 Matt, out of interest what was the problem with Devon? Quote Link to comment Share on other sites More sharing options...
dirtyninety Posted November 4, 2012 Share Posted November 4, 2012 I've used DLS, Craddocks,Brit-car,Exeter4x4,Brookwells never had any problem with any of them. Can I just point out, DLS buy the majority of their parts from Paddocks and add a little onto the price. I find DLS over priced and rude on the phone! You'd think theyd try and look after there local customers! Quote Link to comment Share on other sites More sharing options...
UdderlyOffroad Posted November 4, 2012 Share Posted November 4, 2012 Can I just point out, DLS buy the majority of their parts from Paddocks and add a little onto the price. I find DLS over priced and rude on the phone! +1 Certainly rude and disinterested in my business. Never had a problem with LRDirect, LRSeries or Paddocks. The former two give you the choice of the brand, the latter will be Britpart or own brand. Some of which ain't bad. Thing is, I can't help but get the feeling that we don't complain enough about poor service once we take delivery. Quote Link to comment Share on other sites More sharing options...
madmatt Posted November 4, 2012 Share Posted November 4, 2012 Matt, out of interest what was the problem with Devon? In brief bullet points, Poor communication Expensive postage bad attitude selling something they didn't have in stock Quote Link to comment Share on other sites More sharing options...
Diablo Posted November 4, 2012 Share Posted November 4, 2012 I'm usually a big user of paddocks, but only for stuff that I know isn't britpart, or I don't care if it is (pretty small list there). Though their recent achievement of taking almost 3 months to refund me when a damper broke, along with a couldn't give a toss attitude, took the tiddle a bit, so I'm not going to rush back to them. Quote Link to comment Share on other sites More sharing options...
farmerboy_y2k Posted November 4, 2012 Share Posted November 4, 2012 Usually LRSeries or MailOrder4x4, have used a LRDirect a few times as well and like the choice they give with parts, very happy with all three. Stopped using paddocks when they kept sending orders out wrong and tried to blame me, even though the parts they sent didn't match what was ordered on the invoice. Only used Devon 4x4 once and the service was so bad they won't ever get my money again! Quote Link to comment Share on other sites More sharing options...
landroversforever Posted November 4, 2012 Share Posted November 4, 2012 In brief bullet points, Poor communication Expensive postage bad attitude selling something they didn't have in stock I can say I've never had anything but good communication with them, and no bad attitude . Questions always answered quickly. Postage isn't that bad, certainly worse ones out there!! As for the stock... anywhere can have that problem! Quote Link to comment Share on other sites More sharing options...
madmatt Posted November 4, 2012 Share Posted November 4, 2012 I can say I've never had anything but good communication with them, and no bad attitude . Questions always answered quickly.Postage isn't that bad, certainly worse ones out there!! As for the stock... anywhere can have that problem! Congratulations! I am pleased you get on so well with them many many people do thats partly why I used them but as I say never again for me. Quote Link to comment Share on other sites More sharing options...
Giles tout terrain Posted November 4, 2012 Share Posted November 4, 2012 That's a big bug bear companies advertising they have something for sale, taking your money and then not actually having it!! Grrrrrr Quote Link to comment Share on other sites More sharing options...
rusty_wingnut Posted November 5, 2012 Share Posted November 5, 2012 Well I tell you what I wouldn't bother with Island 4x4 - very bad customer service Quote Link to comment Share on other sites More sharing options...
mikec Posted November 5, 2012 Author Share Posted November 5, 2012 Well I tell you what I wouldn't bother with Island 4x4 - very bad customer service Oh yep I had a problem with something, sent it back and nothing ever heard again. It just begets belief companies have this attitude, especially with land rover spares and similar, there's so much competition around. Quote Link to comment Share on other sites More sharing options...
cackshifter Posted November 5, 2012 Share Posted November 5, 2012 I use LRDirect a lot but they are very local, and very convenient to collect from so it's a bit of a no brainer unless they are ridiculously expensive. On the one occasion I had a problem they sorted it very well. Quote Link to comment Share on other sites More sharing options...
Retroanaconda Posted November 5, 2012 Share Posted November 5, 2012 Prior to moving to the other end of the bloody country, I had quite a good supply setup going. I tended to buy most things from Land Rover directly. Some bits came from local LR parts chap, and general consumables I generally got from the local motor factors for convenience's sake. Very rarely I bought things online in recent years. Quote Link to comment Share on other sites More sharing options...
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