martifers Posted August 31, 2010 Share Posted August 31, 2010 Andy at AW is a really good, honest and knowledgeable bloke. Had a couple of dealings with him, opened up the shop for me out of hours to return my old t-box, customer service you just don't get these days. Can't fault the re-conned box or the service, top notch! I'm not affiliated to AW at all but try my best to keep the small local guys going, use when ever I can in my area. I would not try to fault Ashcrofts at all but people do often assume that just because you pay more, the product will be of higher quality. Bigger companies charge what they can, all comes back to supply and demand. Their reputation, which they have successfully built up over the years to their credit, allows them to charge 'premium' prices. If there was no competition, prices would go up even more. I am still a student, so maybe price is more of a concern to me than others but when my gearbox falls over, which it is starting to show signs, I know where I'll be parting with my cash safe in the knowledge that the product is equal to the best money can buy, AW! Quote Link to comment Share on other sites More sharing options...
wozza35 Posted September 1, 2010 Share Posted September 1, 2010 Well i contacted Gearchange in burtle and they wanted £621+vat to recon my t box so i dont think i will be going there Quote Link to comment Share on other sites More sharing options...
Bowie69 Posted September 1, 2010 Share Posted September 1, 2010 Umm, I paid a helluva lot less than that for my recon LT230, 6 months ago or thereabouts... as I said it was £250 cheaper than Ashcrofts once I had factored in the courier to get it there and back again... Quote Link to comment Share on other sites More sharing options...
need4speed Posted September 1, 2010 Share Posted September 1, 2010 Well i contacted Gearchange in burtle and they wanted £621+vat Id want my gearbox AND transfer box done for that!! Phil Quote Link to comment Share on other sites More sharing options...
JJB Serenity Posted March 21, 2013 Share Posted March 21, 2013 A bit of a thread revival here. I'm looking to get a recon LT77 soon and my first port of call was Ashcrofts but their prices are very steep and I'm on a tight budget (I'm having to sell things just to afford the new box). I've looked at AWTransmissions and their prices are much more competitive. I was wondering how the recon box that the OP bought was after he fitted it and whether anyone else has used AWTransmissions. Thanks JB Quote Link to comment Share on other sites More sharing options...
Landy-Novice Posted March 21, 2013 Share Posted March 21, 2013 slightly OT but i have a knackard Ashcroft Transfer box that failed within its warranty but that was over 12mths ago, with the situation, how approachable will ash crofts be with the situation? Quote Link to comment Share on other sites More sharing options...
ashtrans Posted March 22, 2013 Share Posted March 22, 2013 slightly OT but i have a knackard Ashcroft Transfer box that failed within its warranty but that was over 12mths ago, with the situation, how approachable will ash crofts be with the situation? Hi Landy Novice, Firstly I am sorry to hear that this unit has had problems within 12 months of it being purchased, It is unusual to wait over 12 months before notifying us of a problem, but if you would like us to look at it I would ask you to send it in for inspection and I will have a look at what has happened, Our usual policy if a unit has a problem after a 12 month period would be to offer an 'at cost repair' , this translates to us doing the labour free of charge and charging for only the carriage and our cost of the parts which typically is £100-£150 + v, We get all kinds of 'warranties', I am not suggesting your problem is not genuine but some we have had are : " I bought a 3K auto kit for my defender from you and now it only does 20 mph, you have ruined my landrover, I want my money back", I down tools, drive 150 miles to see this irate customer and find he has it in low range, I don't even get an apology, " my gearbox has broken and its only just over 12 months old" , actually sir you bought that 6 years ago, sorry but that's an average lifespan, " my diff has broken, I've only had it 6 months" the bearing have failed as you are running it on a mixture of mud and water, " my transfer case is stuck in diff lock" that's because you didn't lock it when you were off road and have blown the centre diff, Don't get me wrong, sometimes parts fail and sometimes we build it wrong but a good 50% of 'warranties' are fitting issues/ misdiagnosis, We do take customer care seriously and I always try to put myself in the customers shoes and give them the benefit of the doubt where possible, I don't think we would be where we are now if we didn't treat customers fairly, Dave Ashcroft Quote Link to comment Share on other sites More sharing options...
Hybrid_From_Hell Posted March 22, 2013 Share Posted March 22, 2013 Sadly in this world you do often get what you pay for If it sounds to cheap to be true it prob is Cowboys come go and come again some peeps are frankly to stupid to see that they are going to get ripped off the cowboys don't care they move on There are a few and I mean a few companies who try their best to do the right thing offer good if not great service and build a solid and proud reputation for outstanding service x-eng being one and Ashcrofts another This does not mean their prices are high because they then feel they can rip peeps off because of their wonderful reputation more the prices are what they are due to overheads proper parts and costs in rebuilding reinvestment and growth and a bit of profit and not skimping on the job done and the cost of warranty as nobody gets it right 100% of the time I have dealt with ashcrofts for 20 yrs and will still have them as my port of call if (ooooer when) my lt85 decides the 5.2 is enough and doesn't want to play anymore ..... Just me 2p worth N Quote Link to comment Share on other sites More sharing options...
JJB Serenity Posted March 22, 2013 Share Posted March 22, 2013 Thanks Nige, I'm not doubting Ashcroft's reputation or quality at all, as I say they were my first port of call and Dave responded to my enquiry very quickly. My truck is my daily runner and its been off the road for about a month now. I just can't afford an Ashcroft recon, no matter how good they are, so have to look at alternatives. Either that or sell my truck as a non runner and only get a fraction of its value (hell will freeze over first!!) If anyone has any experience of AW Transmissions I would be grateful for your feedback. Thanks folks JB Quote Link to comment Share on other sites More sharing options...
JJB Serenity Posted March 22, 2013 Share Posted March 22, 2013 I feel bad now, just re-read my original post and I said Ashcrofts prices were too steep. Perhaps unfair and I should have said 'too steep for what I can afford to spend' Sorry Ashcrofts! Quote Link to comment Share on other sites More sharing options...
landroversforever Posted March 22, 2013 Share Posted March 22, 2013 Maybe fitting a known second hand one for the time being would be a good bet? Then you can put a little money aside at a time for an ashcroft box in the future? Quote Link to comment Share on other sites More sharing options...
JJB Serenity Posted March 22, 2013 Share Posted March 22, 2013 Thats the ideal scenario but I've been trying to find one for the last month and have had no joy plus I won't know until I've fitted it how good it actually is. As I say, it's my daily drive so need to get it sorted as quick as possible. Quote Link to comment Share on other sites More sharing options...
Bowie69 Posted March 22, 2013 Share Posted March 22, 2013 SIII boxes are definitely getting more difficult to get hold of lately, but one will turn up Quote Link to comment Share on other sites More sharing options...
ashtrans Posted March 22, 2013 Share Posted March 22, 2013 I feel bad now, just re-read my original post and I said Ashcrofts prices were too steep. Perhaps unfair and I should have said 'too steep for what I can afford to spend'Sorry Ashcrofts! Hi, if you wanted to keep the cost down you could steam clean it and drop it in for a repair, the cost would depend on whats required but this is usually cheaper than a full rebuild, Dave Quote Link to comment Share on other sites More sharing options...
JJB Serenity Posted March 22, 2013 Share Posted March 22, 2013 Thanks Dave, I think it's the output of the mainshaft. There was quite a lot of slack on uptake for a while and when it went there was a bang from behind the cubby box. I assume this will pretty much require the full work. Quote Link to comment Share on other sites More sharing options...
ashtrans Posted March 22, 2013 Share Posted March 22, 2013 not necessarily, if it was driving OK and it just needs a mainshaft swap it's £ 200 + V all in, Dave Quote Link to comment Share on other sites More sharing options...
JJB Serenity Posted March 22, 2013 Share Posted March 22, 2013 I'll call you once I remove the box. Hope to do it this weekend. Thanks Dave! John Quote Link to comment Share on other sites More sharing options...
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