Hybrid_From_Hell Posted July 26, 2013 Share Posted July 26, 2013 Argh ! Customer Bought a second hand MS Kit of a customer and I madly said I would help and support install Sent him the new 64 page Build CD. Had loads of calls off him, seems incapable of reading the manual, but that OK helped him along and through .... Most of the works done anyway - He sounded a "Innit know evereyting dunni Mr m8" ...but still ..... Had a call tonight 6.15 PM "It don't run" Brief chat suggested he loaded software on PC, connect to the ECU then ring me to chat through what MT is / is not showing ............ 7.15 Ring ring Hi Yeah got it inni, what do ya wanna know ? Tell me what the various guages have as values ..... They iz all dead, nuffin..... Ah ! Could you turn on the ignition ? Nah ?? Eh ?? what do you mean "Nah" ?? Cos i iz in da pub wiv me m8s chillin - friday night innit er, so how can you tell me what the MT Guages are reading then ? Took a piccie on me iphone dinni m8 We had "A Chat"..............He will phone back on monday............... after 9 and before 4 with laptop connect to car and him to laptop .... Jeeeeeeeeez its a new one on me !! I won't suggest this as a help forum ............... ARGH ! Nige Quote Link to comment Share on other sites More sharing options...
Anderzander Posted July 26, 2013 Share Posted July 26, 2013 It's difficult to extricate yourself sometimes from an offer of help to someone who transpires to be beyond help ..... Quote Link to comment Share on other sites More sharing options...
CwazyWabbit Posted July 26, 2013 Share Posted July 26, 2013 At times like this you need to ask if he still has the box it came in? If so tell him to carefully place the kit back in the box and to take it back to the guy he bought it from. He then needs to tell the guy that he has to return it as he is too f*$(ing stupid to own a megasquirt system...... or indeed anything other than a toaster Quote Link to comment Share on other sites More sharing options...
Simon Smith Posted July 26, 2013 Share Posted July 26, 2013 Sounds like many of our customers. Today my mate had this conversation. Customer "Can I have some strimmer line please" Baz "What size sir?" Customer "I don't know, just strimmer line" Baz "Is it petrol or electric?" Customer "Erm, it's a strimmer, oh it's petrol" Baz "What size strimmer?" Customer "I don't know" Baz "Is it a straight shaft or a bent shaft?" Customer "I don't know, it's a strimmer" Customer decides to go home and find out what it is, but just as he's leaving says "It curves down at the end" Baz "So it's a petrol, bent shaft machine. You want 2mm line then." It wouldn't be so bad, but probably 50% of our customers come in for parts without a clue as to what machine they want them for. Quote Link to comment Share on other sites More sharing options...
zim Posted July 26, 2013 Share Posted July 26, 2013 Sorri about that Nijel, but i had to come out for a p1nt. I'll defo ring on Mondiy. Dunna wat is wronge with my truk. G Quote Link to comment Share on other sites More sharing options...
Hybrid_From_Hell Posted July 26, 2013 Author Share Posted July 26, 2013 ^^^^ Very good zim Quote Link to comment Share on other sites More sharing options...
pete3000 Posted July 26, 2013 Share Posted July 26, 2013 0906.... support line Yes m8 stay on as long as you like, just listen to this recorded info whilst i boil the kettle. and I'm all yours at £6.50 per min. Works for a certain budget laptop manufacturer beginning with a Quote Link to comment Share on other sites More sharing options...
skauldy Posted July 26, 2013 Share Posted July 26, 2013 Promise I won't be as bad Nige..... I don't drink Just bought the kit off ash Witt . Quote Link to comment Share on other sites More sharing options...
Team Idris Posted July 27, 2013 Share Posted July 27, 2013 He needs Carbs........I have electronics on my truck, its called Lodar Yesterday I get the usual "I want to drop 10 degrees". (I've never figured where this 10 degrees comes from, but it pops up regular?) What I really need to know is how much heat is generated by his bearing set so I can quote? Poor bloke hasn't a clue, but we'll work though it and get him the best thing for the job. And this is pretty much what I do for a living I must have spent an hour on the phone to another bloke who wasn't even buying off us. I recon the PR from these things is well worth the nobbin' around for future sales. If you'll put up with this bloke, I feel much happier about buying megasquirt off you, as I know it won't work first time I turn the key, and I'll need to ask daft questions Quote Link to comment Share on other sites More sharing options...
Hybrid_From_Hell Posted July 27, 2013 Author Share Posted July 27, 2013 Took pity and rung him today MT was spot on but chat showed fuel pump not priming further chat revealed he wss carbs and has changed the top end to hot wire But still on low pressure pump He's gon shoppin' innit today ...with hang over it would seem as got home at 3 something.... Quote Link to comment Share on other sites More sharing options...
Hybrid_From_Hell Posted July 27, 2013 Author Share Posted July 27, 2013 Sorted Phoned to say A : "Its workin' innit m8" and that I am, apparently B "A wel wikid dude" and that my service and support is C "well Sweet". so, there yiou go, from the yoof of today I am offically "Kwel" Nige "Kwel" (well not actually.......... ferking TIG welding at the mo.................. and am more "Cookin' " Quote Link to comment Share on other sites More sharing options...
landroversforever Posted July 27, 2013 Share Posted July 27, 2013 Quote Link to comment Share on other sites More sharing options...
JeffR Posted July 27, 2013 Share Posted July 27, 2013 m8?, would have thought m18 or m20 was more apt having seen your engineering...... got me coat and am leaving rapidly. Quote Link to comment Share on other sites More sharing options...
davie Posted July 27, 2013 Share Posted July 27, 2013 feel in need of some nige services today.........log splitter had a lil moment and some 5mm plate got torn apart! guess i need somebody who can knock up something in a lil heavier material, oh say 20mm or so Quote Link to comment Share on other sites More sharing options...
davie Posted July 27, 2013 Share Posted July 27, 2013 before anyone asks yep having a cold drink and was scary hot log splitting all day, lr content guess is its towed by landy and used winch to pull trees up slope pre meeting tortured splitter Quote Link to comment Share on other sites More sharing options...
TheRecklessEngineer Posted July 28, 2013 Share Posted July 28, 2013 You might like to read this site Nige: http://www.notalwaysright.com Quote Link to comment Share on other sites More sharing options...
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