FridgeFreezer Posted August 20, 2006 Share Posted August 20, 2006 I've just had a call from V8Bertha who's in Kent with a fellow Camel owner and a rather dead 110, they need a new R380 quick sharp and were hoping someone here (Mr Ashcroft, perhaps ) could help. So, if anyone has an R380 (or LT77 if that will fit?) or knows Mr Ashcroft's mobile number can they give Dan a call on 077869 33334. They have a trailer so can tow the vehicle to where it needs to be - ideally I think they want to tow it to Ashcrofts but don't know if that'll be OK or if there's a waiting list. Cheers guys! Quote Link to comment Share on other sites More sharing options...
ashtrans Posted August 20, 2006 Share Posted August 20, 2006 I've just had a call from V8Bertha who's in Kent with a fellow Camel owner and a rather dead 110, they need a new R380 quick sharp and were hoping someone here (Mr Ashcroft, perhaps ) could help.So, if anyone has an R380 (or LT77 if that will fit?) or knows Mr Ashcroft's mobile number can they give Dan a call on 077869 33334. They have a trailer so can tow the vehicle to where it needs to be - ideally I think they want to tow it to Ashcrofts but don't know if that'll be OK or if there's a waiting list. Cheers guys! done Quote Link to comment Share on other sites More sharing options...
v8bertha Posted August 21, 2006 Share Posted August 21, 2006 A Ma-hoooooooosive Thank you to Fridge and Mr Ashcroft... I feel a small explanation should be given. Some friends of ours have been planning a trip down to Croatia in their Camel 110 for some months, on Friday they finally left Yorkshire heading for Dover. They made it there and finally arrived in France in the early hours of Saturday morning. After grabbing a couple of hours kip they got on their way again but 30 miles away from Dunkirk (sp?) a horrible grinding noise started. They enquired at a Landy dealer in France who said they thought it was the gearbox and could do the job on Tuesday and the vehicle would be ready for Wednesday They finally decided to head back to the UK and arrived back in Kent on Saturday afternoon. By this point things were sounding rather nasty. I got on the phone and called everyone I knew to try to get hold of an R380, but for some bizarre reason, everybody I knew wanted to keep there gearboxes in their vehicles (including me!!) Anyway, a friend and I legged it up to Kent yesterday and hoiked the gearbox out, as you do. The main shaft seems to have a vast amount of play in it. This is when I phoned Fridge, as being in deepest darkest Kent, they don't have internet access there He kindly posted up our cry for help. Less than an hour later... and on a Sunday... I get a call from Dave Ashcroft So, a gearbox is now being built as we speak at Ashcrofts, and after I finish work 2day, I'm heading back to Kent to help refit new box. This is what makes this forum, and the people that use it, great So hopefully, by late this evening, their gearbox will be fitted and they can be on their way again Dave, a million thanks for calling me yesterday, and helping out by getting a box ready... if you at Malvern, I'll buy you a pint or six. Thanks! Quote Link to comment Share on other sites More sharing options...
Mo Murphy Posted August 21, 2006 Share Posted August 21, 2006 BRAVO, Mr Ashcroft and Mr V8Bertha (my apologies ) ! Quote Link to comment Share on other sites More sharing options...
Mark Posted August 21, 2006 Share Posted August 21, 2006 Top work!! Quote Link to comment Share on other sites More sharing options...
LR90 Posted August 21, 2006 Share Posted August 21, 2006 BRAVO, Mr Ashcroft ! And Dan, that's some commitment you've shown there. Hope the refit goes well tonight. Quote Link to comment Share on other sites More sharing options...
Happyoldgit Posted August 21, 2006 Share Posted August 21, 2006 Good show all round! Quote Link to comment Share on other sites More sharing options...
Hybrid_From_Hell Posted August 21, 2006 Share Posted August 21, 2006 Hmmmmm Theres more than a few 4x4 companies out there moaning about "Their Profits" and "Margins"-If they paid more (maybe even some ?) attention to customer service they might find a difference in their reputations and balance sheet.... Ashcroft IMVHO absolutely deserve their reputation - 'Top Notch in Products Customer Service, Reliability and Decency and Fairness'..... .....sadly many of the other 4x4 outlets equally "deserve" their reputations - but for vastly differing reasons .... Nige Quote Link to comment Share on other sites More sharing options...
FridgeFreezer Posted August 21, 2006 Author Share Posted August 21, 2006 Note my post: 02:46 PM Ashtrans reply: 04:19 PM It takes longer than that for most companies to answer an e-mail during work time, never mind a post on a forum at Sunday lunchtime! I wonder if this "customer service" lark will catch on? And I wonder if Dave will start offering gearboxes in orange? Quote Link to comment Share on other sites More sharing options...
will_warne Posted August 21, 2006 Share Posted August 21, 2006 HmmmmmTheres more than a few 4x4 companies out there moaning about "Their Profits" and "Margins"-If they paid more (maybe even some ?) attention to customer service they might find a difference in their reputations and balance sheet.... Ashcroft IMVHO absolutely deserve their reputation - 'Top Notch in Products Customer Service, Reliability and Decency and Fairness'..... .....sadly many of the other 4x4 outlets equally "deserve" their reputations - but for vastly differing reasons .... Nige I totally agree. I've never found a company that's as good to deal with as them! Quote Link to comment Share on other sites More sharing options...
Adrian Turner Posted August 21, 2006 Share Posted August 21, 2006 I totally agree. I've never found a company that's as good to deal with as them! I've got to agree with you there Will. A top company, ordered a set of H/d Cv's after talking to Dave, they turned up the next day ( if your reading this Dave, it was the o/s drive shaft, a H/d GKN that broke ) Quote Link to comment Share on other sites More sharing options...
simonr Posted August 21, 2006 Share Posted August 21, 2006 Very impressive - well done! While we were at Billing, a chap came and told me about the "Land Rover Brotherhood" which is kind of like a more global version of the above. The chap was helped out big time by some other Land Rover enthusiasts somewhere in the middle east. Might be worth a look! Si Quote Link to comment Share on other sites More sharing options...
Guest diesel_jim Posted August 22, 2006 Share Posted August 22, 2006 Note my post: 02:46 PMAshtrans reply: 04:19 PM An hour and 33 minutes? what was Dave playing at? doesn't he know folk need him? Quote Link to comment Share on other sites More sharing options...
FridgeFreezer Posted August 22, 2006 Author Share Posted August 22, 2006 He was probably finding a phone box to change into the costume with his pants on the outside Quote Link to comment Share on other sites More sharing options...
Glue Posted August 22, 2006 Share Posted August 22, 2006 He was probably finding a phone box to change into the costume with his pants on the outside My money says he was sleeping off a large, and very pleasent sunday lunch, followed by a good stodgy pudding. Quote Link to comment Share on other sites More sharing options...
BogMonster Posted August 22, 2006 Share Posted August 22, 2006 He was probably finding a phone box to change into the costume with his pants on the outside Yeah I suppose it would be a bit difficult to do that in a mobile phone... Top service as always, the continuing success and reputation of Ashcroft Transmissions is well deserved Quote Link to comment Share on other sites More sharing options...
richard-dangerous Posted August 22, 2006 Share Posted August 22, 2006 A Ma-hoooooooosive Thank you to Fridge and Mr Ashcroft... I feel a small explanation should be given.Some friends of ours have been planning a trip down to Croatia in their Camel 110 for some months, on Friday they finally left Yorkshire heading for Dover. They made it there and finally arrived in France in the early hours of Saturday morning. After grabbing a couple of hours kip they got on their way again but 30 miles away from Dunkirk (sp?) a horrible grinding noise started. They enquired at a Landy dealer in France who said they thought it was the gearbox and could do the job on Tuesday and the vehicle would be ready for Wednesday They finally decided to head back to the UK and arrived back in Kent on Saturday afternoon. By this point things were sounding rather nasty. I got on the phone and called everyone I knew to try to get hold of an R380, but for some bizarre reason, everybody I knew wanted to keep there gearboxes in their vehicles (including me!!) Anyway, a friend and I legged it up to Kent yesterday and hoiked the gearbox out, as you do. The main shaft seems to have a vast amount of play in it. This is when I phoned Fridge, as being in deepest darkest Kent, they don't have internet access there He kindly posted up our cry for help. Less than an hour later... and on a Sunday... I get a call from Dave Ashcroft So, a gearbox is now being built as we speak at Ashcrofts, and after I finish work 2day, I'm heading back to Kent to help refit new box. This is what makes this forum, and the people that use it, great So hopefully, by late this evening, their gearbox will be fitted and they can be on their way again Dave, a million thanks for calling me yesterday, and helping out by getting a box ready... if you at Malvern, I'll buy you a pint or six. Thanks! Well its nice to know you consider me a friend but can you really get a bit quicker at doing up the rear proshafts, in the two boxes we did over the weekend it took you ages, even with my magic propshaft bolt tool !!!! Quote Link to comment Share on other sites More sharing options...
little nay Posted August 23, 2006 Share Posted August 23, 2006 that sounds like a case of being in wallace's world to me, give a guy all the tools to do a job and he still takes an age! but hey, he is a super star so he can live n any world he wants! Quote Link to comment Share on other sites More sharing options...
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