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GALVANISED REAR DOORS


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I bought one of the SPl rear doors back in early 2012. To be fair was good value but the quality of steel used in the frame was carp..

Was only on the defender 2-3 months and the steel box section cracked , standard 750 wheel and tyre on the door and had no off Road use either :glare:

Contacted Spl about it, Reply was Thanks for letting us know but no offer to replace the faulty door .

N

You should have demanded a replacement under the "Sales of goods act". The door was clearly unfit for purpose if it was unable to take the weight of a standard wheel, and they would have a legal obligation to replace it or give a full refund.

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It's a pretty amusingly inept campaign. It could have been interpreted as insulting, their believing us to be so stupid as to fall for it, but it is so weak that I can't help smile at their own foolishness. It has probably cost them the trade of most of us on this forum.

Although they say there's no such thing as bad publicity!

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Under the sale of goods act you'd probably come unstuck there unless the wheel carrier was supplied with the door, fitting that yourself, the seller of the door could say that you fitted it incorrectly for which they were not responsible. A lot of scammers are rather stupid and so are phishers, I had a phishing email a few days ago asking if I could supply to the email sender 'a spigot for a tractor exhaust manifold flange'. I cried laughing and deleted it.

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Under the sale of goods act you'd probably come unstuck there unless the wheel carrier was supplied with the door, fitting that yourself, the seller of the door could say that you fitted it incorrectly for which they were not responsible. A lot of scammers are rather stupid and so are phishers, I had a phishing email a few days ago asking if I could supply to the email sender 'a spigot for a tractor exhaust manifold flange'. I cried laughing and deleted it.

I don't think so - the door is supplied as a direct replacement, so should perform identically to the LR genuine part.

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Although they say there's no such thing as bad publicity!

So my boss thinks, but every time Ryanair is in the news, do you think "I must book with them", or "what a bunch of rogues; they're not getting my trade"?

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So my boss thinks, but every time Ryanair is in the news, do you think "I must book with them", or "what a bunch of rogues; they're not getting my trade"?

Also if you are in the market for galvanised doors then you are concerned about longevity or you would be just chucking a normal one on ...... so publicity about them only lasting 3 months must be bad surely.

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It may be that he read the PM via an email notification or the message popup.

All the same. I suspect it warranted a reply!

In any case, I agree with you Barry, this thread has only put me off of buying from them. So.... perhaps this thread could turn into something useful - who would those that have bought new doors actually recommend??! I;ve read about the GRP ones, but the reports on landrovernet aren't very complimentary about the finish or service there either. I know Mo has re-skinned his own, so perhaps this is the best way to go??

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There are new genuine doors floating around on fleebay, sometimes you do have to pay a slight premium but I honestly try get genuine LR parts if I can now, the new stuff sometimes doesn't feel quite as "nice" as the older new stock but from my experiences they seem to last.

Last time I spoke to Ashtree they where extremely helpful and where pretty much bending over backwards to accommodate my needs, I'm a bit of s stickler for customer service and if buying/dealing with a supplier is quick easy and pleasant, It certainly makes me willing to go back to them and doesn't bother me maybe paying that extra pund for that service.

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  • 2 weeks later...

Hi there, just to clear a few things up, im the MD of the company but it was my brother who started this thread unbeknown to me! Alongside the standard doors we offer, we have just recently started doing the galvanised versions which my brother has taken control of as due to the length of time it takes to get a galv door made (adding extra welds before dipping, jigging the frame to ensure it is perfectly straight afterwards etc etc) I simply didn’t have the time to do so due to being already overstretched for the demand of the standard doors we offer.

He started this thread literally to find out if there was anyone else out there doing them to set prices as low as possible and be competitive, the intentions weren’t to spam/phise etc but simply to gain an insight into the market, though I think he could have executed it better and made his intentions clearer! The fact that our username is our company name helps show he wasn’t actually trying to do some cheap advertising as someone said, it would be a bit see through!

The only other company we have found with them is ashtree international, if you look at their website you will see how the prices compare. They use the same frames as us.

Regarding the person who bought a rear door of us which developed a crack in the frame, the door purchased was the budget/universal option we offer which as the name suggests is basically what we sell as a door that is better than a rusty one. We don’t really recommend fitting a wheel to the actual door without adding your own strenghteners as we also do an OE spec rear door alongside the budget option which has the extra strenghteners in the frame to take the weight of the wheel carrier so they don’t crack in the frame. (this is also made clear in the description)

So it is upto the customer to decide which one they want based on their budget and requirements. We could just do the expensive one but obviously not everyone can afford or require the extra features of the OE spec one. They both fit well, the only difference being the lack of extra strenghteners in the internal frame so makes an ideal part if you are on a tight budget.

I hope this helps to explain the intentions of this thread, no doubt this message could also be seen as phising or what have you but obviously needed replying to, I have only just noticed this after googling the company name hence the late reply!

Kind regards

william

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We don’t really recommend fitting a wheel to the actual door without adding your own strengtheners as we also do an OE spec rear door alongside the budget option which has the extra strengtheners in the frame to take the weight of the wheel carrier so they don’t crack in the frame. (this is also made clear in the description)

i assume you mean this door?

im not having a dig, but no where does it say about not being able to mount a spare wheel.

and out of curiosity, do forum members get a forum discount? :)

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Hi there, yes that’s the one, its also the same as the one on ebay we sell where we sell the majority of our stuff, I have read over the advert on our website and it is not as clear as it could be so I have copied and pasted the bit from our ebay advert as it is clearer on there. Its not so much that they cant take a spare wheel, more that we don't recommend it without adding some of your own strenghteners to the inside, as the spare wheels are so heavy as im sure you are aware. They are about £40 cheaper than any new rear door you can get anywhere for defenders so really are a good budget option as the quality of the welds and actual fitment etc is still very good and on par with the other items we sell.

Unfortunately we have never been able to offer any discounts on our parts as for example, a rear door we only make something like £10 each one after taxes, postage, packaging etc so if we offered something like a 10% discount it would be costing us money to sell items!

You will find most companies who can offer discounts to certain groups usually charge over the odds for their parts in the first place, so you are only getting an item for what they should be charging for it anyway! We have always thought this to be wrong and work on the basis that if we could offer a discount then we just do it for everyone with Landrovers, rather than just a select community, so our prices on our website are always the lowest we can actually do them. Which is one of the reasons why I am up at 4am right now ready to get items packaged as there is that much to get through!

Kind regards

william

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You will find most companies who can offer discounts to certain groups usually charge over the odds for their parts in the first place, so you are only getting an item for what they should be charging for it anyway!

That's me told, I guess!

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Hi there, just to clear a few things up, im the MD of the company but it was my brother who started this thread unbeknown to me! Alongside the standard doors we offer, we have just recently started doing the galvanised versions which my brother has taken control of as due to the length of time it takes to get a galv door made (adding extra welds before dipping, jigging the frame to ensure it is perfectly straight afterwards etc etc) I simply didn’t have the time to do so due to being already overstretched for the demand of the standard doors we offer.

He started this thread literally to find out if there was anyone else out there doing them to set prices as low as possible and be competitive, the intentions weren’t to spam/phise etc but simply to gain an insight into the market, though I think he could have executed it better and made his intentions clearer! The fact that our username is our company name helps show he wasn’t actually trying to do some cheap advertising as someone said, it would be a bit see through!

The only other company we have found with them is ashtree international, if you look at their website you will see how the prices compare. They use the same frames as us.

Regarding the person who bought a rear door of us which developed a crack in the frame, the door purchased was the budget/universal option we offer which as the name suggests is basically what we sell as a door that is better than a rusty one. We don’t really recommend fitting a wheel to the actual door without adding your own strenghteners as we also do an OE spec rear door alongside the budget option which has the extra strenghteners in the frame to take the weight of the wheel carrier so they don’t crack in the frame. (this is also made clear in the description)

So it is upto the customer to decide which one they want based on their budget and requirements. We could just do the expensive one but obviously not everyone can afford or require the extra features of the OE spec one. They both fit well, the only difference being the lack of extra strenghteners in the internal frame so makes an ideal part if you are on a tight budget.

I hope this helps to explain the intentions of this thread, no doubt this message could also be seen as phising or what have you but obviously needed replying to, I have only just noticed this after googling the company name hence the late reply!

Kind regards

william

Thanks for the explanation William. As one of the admins here I was disappointed not to receive a reply to the private message sent to the splandrovers account but pleased that you found time discover this thread via Google and have subsequently clarified the reason for the original post.

However in light of the following comments presumably posted by your brother in the following threads on July 2nd:

#5 Here

#11 Here

I will point out that use of this forum is subject to our T&C's as laid out in our charter which can be accessed via the link at the top of each page [or here]. Please advise your brother accordingly.

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On the other hand, I probably will.

I like the look of the products, and respect William for taking the plunge to reply considering the way the thread was heading...

I'm not in town at the moment but will do the deed on my return..

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Still aint buying one me old chuffer!!
And I still wouldnt buy one!!!!
me too. That is 2 sales they have lost then!!

how ironic. you complaining about splandrovers for spamming and here you are plastering the forum with cr@p. WE GET IT!,

please stop repeating it! :rtfm:

personally i think William has accepted his telling off and was good of him to set things straight. when finances allow, he will be get an order from me. :i-m_so_happy::)

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how ironic. you complaining about splandrovers for spamming and here you are plastering the forum with cr@p. WE GET IT!,

please stop repeating it! :rtfm:

personally i think William has accepted his telling off and was good of him to set things straight. when finances allow, he will be get an order from me. :i-m_so_happy::)

Whoar - bit waspy that.

The reason I made the point of not buying from these jokers was:

1. I dont think spammers should be rewarded.

2. I thought the explanation was patently see through nonsense.

3. The product might gain from better design, in my humble opinion.

4. The poor level of customer care suffered by another member leaves a lot to be desired.

Just my opinion

Barry

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I for one greatly respect William's right of reply and defending his Company in responding and was obviously not told of his Brothers 'enquiry' on the Forum. I don't think that William should bear the brunt, perhaps William should take things now into his own hands and give his brother his P45. As for build, strength and the quality of the doors on offer from the various supplying Companies you all know what you're looking for and well know that they do in time suffer fatigue and rot from water and carrying a wheel, both problems, of which can be overcome, regardless of who manufactures and produces them. You get what you pay for and if you don't look after it it aint going to do the mileage.

William, I could do with a new rear door for my '94 Defender 90 County, I would be most willing to put one on test for you and fit a swing-away wheel carrier so it would only be carrying its own weight. :glare:

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